The Unified Communications Team consists of veteran technicians and certified engineers who put their 100 plus years of industry knowledge to use daily providing excellent service and unequaled installations.
Dave Robin
Operations Administrator
Hailing from Paris, Kentucky Dave has been a fixture in the telecommunications industry in the Lexington area since 1981. He is a founding member of the Unified team and manages the Operations Department for the Lexington Division. His attention to detail and dedication to customer service has made him beloved and respected by hundreds of customers throughout the state. He is fully certified on all products carried and supported by Unified and is quick to lend a hand whenever a customer calls. Dave’s hobbies include Kentucky basketball, hunting, fishing, and spending time with his family including his grandson, Knox.
Dan O’Toole
Help Desk Agent/UC Voice Engineer
Dan was raised in Massachusetts, moved to Los Angeles for college in 1991, became a phone technician and he’s been in the industry ever since. Dan and his wife have three daughters, one grandson and two granddaughters. He joined the Unified team in 2013 and is extremely grateful for the opportunities to further his education/skill set. Dan enjoys motorcycle rides, trap shooting and deer hunting when he’s not busy being Dad and Papa.
Dennis Amyx
Operations Manager
Dennis has been on the technical side of the telecommunications industry since 1993 and rejoined many of his coworkers at Unified in 2014. His primary area of expertise is Mitel but is certified on NEC also. He spends his free time participating in local running events, working on his small farm, geocaching, playing board games with the family and watching his three kids play sports.
Doug Banks
UC Systems Engineer
Doug has been in the telecommunications industry since 1997. Doug specializes in advanced application and large enterprise with Mitel installations. He lives in Meade County where he has been a Board member on the Meade County Fair Board for 18 years. Doug and his wife, Melinda, have two children who are both active in the 4H club raising and showing project swine.
Glenn Riggs
UC Voice Engineer
Glenn is an investing partner of Unified Technologies and has been in telecommunications for more than 30 years. He has numerous certifications on NEC, Mitel and ShoreTel products. He has an associate’s degree in electronic engineering from RETS Electronics. Glenn has three children and lives in Bardstown, KY.
Jim Barlett
UC Voice Engineer
Jim has worked in the telecom industry since 1979. He is a founding member of the Unified team. Jim has earned many certifications from Mitel, NEC and other manufacturers. Living in Madison IN provides him with the opportunity to be very involved in church, as well as being responsible for operations for the RiverRoots festival, and volunteering to help with many other community activities and festivals. His hobbies include photography and music. He has 3 kids, and 5 grandkids, all in Kentucky and Indiana.
Jim Gross
UC Voice Engineer
Jim has worked in the telecom industry since 2000. He joined the Unified team in December of 2016. Jim is originally from Millstone, Kentucky and now resides in Lexington with his wife and 3 children, Chris, Katelyn and Samantha. He escapes to his family’s cabin and boat on Herrington Lake whenever he can.
Lincoln Ottersbach
UC Voice Engineer
Hello, my name is Lincoln Ottersbach and I was born, raised, and still live in Clarksville, Indiana. I’m a graduate of Indiana State University, home of Larry Bird, with a degree in Recreation and Sports Management. For fun I like to do anything that involves sports whether it be playing or watching them. As nerdy as it sounds I’m also very in to professional video games and the growing scene around it. My favorite thing to tell people is that I think I can still quote all of the movies Shrek and Step Brothers.
Mike Basham
UC Voice Engineer
Mike rejoined the Unified team in July, 2018. He has been in the telecom industry over 20 years. Mike grew up in Louisville but now lives in Southern Indiana with his wife and 2 daughters. He enjoys playing golf in his free time.
Ron Coleman
UC Voice Engineer
Ron is a founding member of the Unified team and started his career at CEDCO twenty three years ago. He currently holds a Cisco CCNP and Microsoft 2003 MCSE and is working on his MCSE 2012 Server Infrastructure certification. Ron and his wife Kelly have two daughters, Bailey and Shelby. Ron enjoys watching his daughter Shelby play high school softball for Henry Clay and travel ball for the Central Kentucky Stealers.
Todd Hart
UC Voice Engineer
A Lexington native, Todd has worked in the telecom industry for 16 years and specializes in true customer service. Todd is a current high school baseball coach with Lexington Christian Academy. As well as a high school bowling coach for Henry Clay High School. Todd is passionate about seeing young student athletes develop into strong community citizens on and off the field. Todd and his family are Lexington natives and a true member of the BBN.
William Leet
UC Voice Engineer
William joined Unified’s Operations team in 2014. He is a native of Jeffersonville, IN and specializes in Mitel installations and service. He is married and has three children. In his free time he enjoys fishing, hunting, spending time with his family, and tinkering in the garage.
