Managed IT Services
Based out of Louisville, Unified Technologies is a leading provider of managed IT services for businesses of all sizes. Our team of experienced IT professionals works closely with clients to develop customized solutions that meet their unique needs and budget. By outsourcing their IT management to Unified Technologies, businesses can focus on their core operations while we handle the technical aspects of their organization. Our services include infrastructure management, cybersecurity, cloud computing, and technology consulting. We also offer 24/7 support and monitoring to ensure that our clients' systems are always up and running. With our managed IT services, businesses can improve efficiency, reduce costs, and stay ahead of the ever-changing technology landscape. Partner with Unified Technologies for reliable and expert IT management.
Cyber Security Services Louisville
Unified’s technical team can aid customers on the correct direction to take with identifying potential security risks and challenges for their organizations. We can accomplish this by taking a deep dive into your current setup for your organization. Truly understanding how your data is managed and maintained. After the discovery process is complete, Unified can custom design a cyber security solution that will be tailored to your exact needs. Please reach out to your account manager or Unified directly to schedule a meeting with us to start the process.
Proactive Network Support and Monitoring
At Unified, we actively monitor network performance, including outages, overutilization, and traffic. Our support covers network issues, minor changes, connectivity problems, and firmware upgrades as needed. We offer proactive server support and monitoring, overseeing server outages, hard drives, CPU, and RAM utilization. Our comprehensive server support encompasses hardware issues, operating system problems, and virtualization support for all servers under contract. We provide industry leading endpoint XDR protection on all supported endpoints and server infrastructure components.
Comprehensive End User Support
In order to facilitate and enhance user productivity, our team is dedicated to troubleshooting end-user issues, ensuring that individuals can function efficiently within their work environment. We also rigorously monitor end-user device performance to maintain a seamless experience.
Access to Our Help Desk
All users will have phone or email support from our help desk with contract support hours which are 8:00 AM to 5:00 PM, and on-call technicians available for after-hours support 24/7 if needed.
SDWAN Connectivity As A Service
Delivering enterprise-grade connectivity solutions that seamlessly link multiple locations, we guarantee a reliable network infrastructure throughout your organization. Our traffic routing capabilities optimize connectivity to essential business applications and services, guaranteeing efficient data flow. Furthermore, we offer centralized monitoring and management of all connected devices, simplifying network administration and enhancing overall operational efficiency.
Cloud Backup Services
One of our core offerings is our cloud backup services, which ensure that our clients' valuable data is secure and accessible at all times. Serving companies in Louisville, our team of experts works closely with each client to develop a customized backup plan that meets their specific needs. With our reliable and efficient cloud backup services, businesses can rest assured that their data is protected against any potential threats, such as hardware failures, natural disasters, or cyber attacks. Our advanced technology and round-the-clock monitoring ensure that data is continuously backed up and easily recoverable in the event of any unforeseen circumstances. At Unified Technologies, we are committed to providing top-notch cloud backup solutions that give our clients peace of mind and allow them to focus on their core business operations.
Services
Guaranteed SLA’s
Service Level Agreements included for all managed service agreements to ensure fast response and resolution is the top priority
Cloud Backup and Replication
We offer comprehensive cloud backup and replication services designed to meet your enterprise's data protection needs. Our solutions encompass enterprise-level backup and cloud replication, ensuring the security of your critical data. You can take advantage of local backup options that allow for swift restoration, providing the flexibility to recover data from multiple locations. Our services cover a wide range of platforms, including VMware, Hyper-V, Baremetal, File and Folder backups, as well as data protection for M365 and end-user devices. With our extensive suite of services, your data is in safe hands.
Hardware Procurement
Partnerships with top business-class vendors allow Unified to deliver the proper technology to meet customer’s needs
Premium Services
- PCI Compliance Testing
- HIPAA Risk Assessment Testing
- Full Network Assessments
- Enterprise Network Design
- Virtual Workspace
- Private and Public Cloud
