The workplace itself is changing with employees becoming more mobile and increasingly more distributed. The on-ramp to the Internet is primarily via a smartphone and not a personal computer.
Increasingly, people everywhere would rather communicate and collaborate by text, email, social platforms or workstream real-time communications applications. As a result of these dynamics, basic real-time communications and connectivity services delivered by operators are under pressure to evolve as the market demands richer, higher value services available on any device, across any network, at any time. We hope it acts as a guide– whichever direction you go!