Telecommunications and Business Security | Louisville | Lexington
Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency and productivity in your contact …
Your unified communications system is a business tool with amazing potential! You have an opportunity to leverage your communications system as a strategic business tool that gives you the ability to improve your business processes. Dashboard and report incoming calls for transparency and …
Disruption is the most constant thing in technology If there is one thing that you take away from this article it should be that Technology Disruption is, in fact, the only constant within the communications industry. That is evident after last week’s report on Mitel’s bid on acquiring Avaya with …
Are On-Premise Phone Systems Inferior to Hosted? In today’s tech economy, the “cloud” conversation is taking up most of the telecommunication real estate. With the flexibility in licensing and full-featured applications that mostly come standard, it’s easy to see why so many companies have headed …
In our last two articles about cloud-based phone systems, we discussed the "business sense" and "financial sense" of choosing a hosted phone system. While we made some good points to consider cloud as an option, there were also scenarios we discussed that warranted an on-premise system. In this …
The “School Safety and Resiliency Act” Also known as SB 1 was finalized and passed this (May). School districts across the state of Kentucky are now in the planning stages to improve the security of their schools. At Unified Technologies, we are about Connecting and Protecting people. When it …
