UT Blog

Wowing the Customer in the New Normal

Wowing the Customer in the New Normal

One of our customers forwarded a few comments he recently received from his staff.  Judging from these comments, can you tell what kind of assistance they were given?  Just got off the phone with the new _______.  They are the BOMB!  I talked to...

July Customer Spotlight

July Customer Spotlight

Kentucky/Indiana Foot & Ankle Specialists is a group of podiatrists and physical therapists dedicated to providing care for all conditions of the foot and ankle. They handle everything from the knee down including diabetic...

Adding a PMP to our team – Congratulations Lisa Lopez Simon!

Adding a PMP to our team – Congratulations Lisa Lopez Simon!

We could not be prouder of our own Lisa Lopez Simon on receiving her PMP certification.  The Project Management Professional (PMP)® is the world's leading project management certification. Now including predictive, agile and hybrid approaches, the...

Customer Comments – Q2, 2021

Customer Comments – Q2, 2021

This quarter our volume of service calls definitely reflected a move back to a more normal working environment.  Our average of 85 calls per day was down about 30% from Q1.  Of course, the first quarter has several snow days and many people still...

Carrier Updates from Our Cloud Services Division

Carrier Updates from Our Cloud Services Division

Due to the large number of companies that have been receiving robocalls and spam over the years, the FCC put a mandate in place that all carriers meet stir/shaken compliance. What is Stir Shaken Compliance? According to Google: STIR/SHAKEN is a series of...

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