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Unified Technologies

Telecommunications and Business Security | Louisville | Lexington

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UT Blog

UT Blog

Keep your business safe through security integration

January 2, 2020 By John Watson

Our Top 5 Security Integrations

Filed Under: Integrated Security Solutions

How does integration affect our daily lives? Let’s first talk about integration. To integrate something is the process of combining one thing with another to become a whole. We take for granted how much we, in today’s tech world, rely on integration in our day-to-day lives. Do you have a smart TV …

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Maria Morris

December 10, 2019 By John Watson

Employee Spotlight: Maria Morris

Filed Under: Employee Spotlight

  Maria Morris joined Unified Technologies as Cloud Services Manager in November 2019. Maria brings almost 20 years’ experience in unified communications. Maria holds project management certification to assist her team in the agile work environment and is always enrolled in certifications to …

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Contact Center Workers

November 6, 2019 By John Watson

Tips & Tricks to Modernize Your Contact Center

Filed Under: Contact Center

Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency and productivity in your contact …

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September 23, 2019 By John Watson

Our Top 5 Applications for Phone Systems

Filed Under: Applications, Education

Your unified communications system is a business tool with amazing potential! You have an opportunity to leverage your communications system as a strategic business tool that gives you the ability to improve your business processes. Dashboard and report incoming calls for transparency and …

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telecom disruption

August 26, 2019 By John Watson

Avaya and Mitel? – A Telecom Disruption in the Market 

Filed Under: Uncategorized

Disruption is the most constant thing in technology  If there is one thing that you take away from this article it should be that Technology Disruption is, in fact, the only constant within the communications industry. That is evident after last week’s report on Mitel’s bid on acquiring Avaya with …

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August 14, 2019 By John Watson

5 Problems and Solutions with On-premise Phone Systems

Filed Under: Communications, Education, Managed Services

Are On-Premise Phone Systems Inferior to Hosted? In today’s tech economy, the “cloud” conversation is taking up most of the telecommunication real estate. With the flexibility in licensing and full-featured applications that mostly come standard, it’s easy to see why so many companies have headed …

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LOUISVILLE HEADQUARTERS
11500 Blankenbaker Access Drive
Louisville, Kentucky 40299
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Lexington, KY 40511
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