Telecommunications and Business Security | Louisville | Lexington
The “School Safety and Resiliency Act” Also known as SB 1 was finalized and passed this (May). School districts across the state of Kentucky are now in the planning stages to improve the security of their schools. At Unified Technologies, we are about Connecting and Protecting people. When it …
In our last article, we discussed the “business sense” of a cloud phone system. We talked through the business advantages and disadvantages of a hosted phone system, as well as, the different scenarios that will help you determine whether or not a hosted phone system is the right decision for …
This article is the first in a three-part series on hosted phone systems for business. The cloud is not for everyone, but when certain criteria are met it can be a wonderful solution. Our goal in this series is to educate you on the factors to consider when looking at a cloud-based phone system for …
A couple of weeks ago the UT team had the opportunity to visit Advanced Business Solutions (ABS) at their new, technology-rich office. We interviewed Mark Lewis, Founder and CEO of ABS, about his partnership with Unified Technologies and the solutions we implemented in their new …
Highest Level Mitel Partner in the World Unified Technologies recently achieved Mitel Platinum Partner status — the highest level of Mitel partnership. The telecommunications giant has approximately 1500 partners globally. With this recognition, UT is now among the top 20 in the world. Watch below …
Understand your Customers' Experience In most businesses, the majority of customer touches happen over the phone. These touches can be positive, neutral, or negative. Do you know what your customers' experience is when they call your company? Are they transferred unnecessarily? Do they get the …
