


Digital Transformation and the Customer Experience
by Teri | Jun 14, 2017 | Professional Development
I was working on a blog about ‘the digital transformation of business’ this morning. I usually mull the topic around a lot before I sit down to put words on a page. This morning, before I started writing, an article popped up via LinkedIn that caught my eye. I had no...
It’s only work…Have some fun with it
by Teri | Apr 14, 2017 | Professional Development
Do you believe businesses that have fun are better to work with? Have you ever tried injecting humor into an average business transaction? Enjoying your time on the job can be extremely beneficial to you and also to the way customers experience your business....Unified Technologies 2017 Awards Banquet
by Teri | Mar 14, 2017 | Events, Personal / Business Development, Professional Development, Recent News, Unified Team News
On Friday night, the employees of Unified Technologies gathered in our Louisville office for some recognition, some picture taking and a whole lot of fun! Unified Technologies’ 2nd Annual Awards Banquet featured a sports theme this year. Titled the...
The Customer Service Report Card – Can you get Straight A’s from your team?
by Teri | Oct 19, 2016 | Professional Development
There are a lot of articles out there about Customer Service. Apparently, the first week of October is ‘National Customer Service Week’ — an annual celebration that honors customer service and those who deliver it. Okay, but doesn’t just about everyone...
Memorable Customer Service
by Teri | Jul 26, 2016 | Professional Development
At Unified we strive to provide a memorable experience every time we work with our customers. In fact, it’s the first of our company’s six core values – Build Memorable Relationships. That said, it never hurts to be reminded of how to accomplish the...
AMR Management Services
“Thank you so much for your partnership with the amazing Unified team. Our launch this week with Unified Technologies and Mitel was absolutely amazing! Driving home Monday night, I couldn’t get over how smooth the port and transition had gone and how different it would have been without Unified Technologies. There is no way that I could have been that successful without Unified Technologies’ help. From my first contact with Tyler about AMR’s need for a new hosted phone system through the entire process, the Unified Team was always exceeding my expectations. Everyone was very professional and knows their jobs extremely well.”
AMR Management Services
AMR Management Services


Office Resource Inc.
“For us connectivity and a connection to our customers like a lot of businesses are so important and if we don't have that ability to connect with them quickly and in real time we could miss a need that they have, for example: I'm on the road a lot between our offices here in Louisville, Lexington, and Bowling Green and while I’m driving I get a ding that an email has arrived and I've got a message from a client that says to call them. I wouldn't have known that in a real time type of a scenario if we'd have not partnered with Unified Technologies and had them upgrade our phone system. Unified Technologies has literally impacted our ability to serve customers and by serving us we've been able to serve others."
Kyle Doezema | Resource Office Inc.
Kyle Doezema | Resource Office Inc.


Cedar Lake Lodge
Scott Monfort | Manager of Information Systems
Scott Monfort | Manager of Information Systems


Malone Workforce Solutions
Dawn Meyers | Vice President, Operations
Dawn Meyers | Vice President, Operations


Payroll Solutions Inc.
James E. Berrill | President
James E. Berrill | President


Norton CPA Lab


Cincinnati Hills Christian Academy
My experience with Unified Technologies has always been incredibly good and the Mitel mitgration was no exception.
Cincinnati Hills Christian Academy
Cincinnati Hills Christian Academy


TSC Apparel
“Our move in to the new facility was flawless from a user experience perspective. TSC truly appreciates all of the efforts to get our security systems ready day one. Specifically having Shawn on site to do the work was incredibly valuable. His experience and transparency at every step to help work through the hardware and software problems we encountered was incredibly valuable.
They way your team communicated and delivered on the hardware issue exceeded expectations and I can’t express how much we appreciate that level of effort on our behalf. Having a working and reliable system in place for our employees to experience a first class access control system was an important piece of our successful move to the new office space.”
Steve Belongia, IT Director | TSC Apparel
Steve Belongia, IT Director | TSC Apparel


Norton Healthcare
“What an outstanding year and what an amazing partnership we’ve built here. NONE of this happens without you. I work with all kinds of vendors who use the word “partner” a lot, but I can say I’ve never had one that steps up the way you do for us. I’m not just saying that…the attention to detail, weekends, late nights, sleepless nights, I can go on and on…you were there with Norton Healthcare in the trenches with us all along the way. A few years’ ago, we were trying to figure out how to standardize a phone tree for 30 PCP offices and now we are able to manage 10+ centralization projects while tending to a global pandemic. Incredible. Thank you for all that you do.”
Norton Healthcare
Norton Healthcare


Fives Intralogistics
"We have used Unified for several projects in the last few years. They've wired our new facility and provided our security solution. They have always delivered on time and on budget for us. Their quality of work has been unquestionable. We would not hesitate to use them again and we are currently working with them on a few projects at this time."
IT Director, Fives Intralogistics
IT Director, Fives Intralogistics


Crowne Plaza Hotels & Resorts
The Unified Technologies seminars are incredibly beneficial, the team and I have been to a number of them and we always walk away with a better understanding of the technology trends that are impacting the market and how we can leverage these trends to grow our business>
Crowne Plaza Hotels & Resorts
Crowne Plaza Hotels & Resorts


Onco360
Really what it comes down to is the customer service, you guys blow it out of the water. It has been such a great partnership and the whole team has been wonderful to work with.
Susan Rose | Controller
Susan Rose | Controller
