by Teri | Jun 9, 2016 | Just One Thing
We all know that conference calls can be cumbersome and frustrating. Figuring out how to call multiple people and not being able to see who is actively on the call are just a couple of things that make a conference call difficult. In this video, Michael Gabhart...
by Teri | May 24, 2016 | Just One Thing
In this Just One Thing video, William talks about the System Directory feature of the ShoreTel phone system. WIlliam is a member of our Tier One support group. He answers customer calls and works to attain first call resolution whenever possible. When a customer calls...
by Teri | May 5, 2016 | Just One Thing
If you are a person who is deadline driven, or if you are just a person who has ever needed to talk to someone ASAP, it can be frustrating when you can’t get ahold of the person you need to reach. With ShoreTel’s Alert When Ready function, you can set up a...
by Teri | Apr 5, 2016 | Just One Thing
In this one-minute video, Jeff Welton will share with you “Just One Thing” he loves about the ShoreTel phone system. Some people are blessed with the ability to remember names, and that is a true gift for sure! For the rest of us, it can take multiple...
by Teri | Mar 16, 2016 | Just One Thing
Do you ever get frustrated keeping track of all your contacts’ emails and phone numbers? Sometimes it can be crazy when you call someone and then have to spend 20 minutes looking for their email address just to send them a quick follow-up email. Do you ever wish...
by Unified Technologies | Jan 7, 2016 | Communications, Just One Thing, Managed Services, Mobility, Our Services, ShoreTel
In our next installment of Just One Thing, Melissa shows us around the ShoreTel system. Melissa’s favorite feature is the Softphone. Using this feature, it’s easy to work anywhere with the same capabilities you would have at your desk in the office. With...
