Voice • Video • Collaboration • Infrastructure
In the video below, Christian Beary, one of our Tier One Technicians, shares the Just One Thing he loves about the ShoreTel phone system. The Trunk Test tool allows you to troubleshoot the system when things aren't working properly. If incoming calls are being directed to the wrong number, you …
We all know that conference calls can be cumbersome and frustrating. Figuring out how to call multiple people and not being able to see who is actively on the call are just a couple of things that make a conference call difficult. In this video, Michael Gabhart discusses the Make Me Conference …
In this Just One Thing video, William talks about the System Directory feature of the ShoreTel phone system. WIlliam is a member of our Tier One support group. He answers customer calls and works to attain first call resolution whenever possible. When a customer calls looking for a particular …
