Wowing the Customer in the New Normal

Wowing the Customer in the New Normal

One of our customers forwarded a few comments he recently received from his staff.  Judging from these comments, can you tell what kind of assistance they were given?  Just got off the phone with the new _______.  They are the BOMB!  I talked to...
July Customer Spotlight

July Customer Spotlight

Kentucky/Indiana Foot & Ankle Specialists is a group of podiatrists and physical therapists dedicated to providing care for all conditions of the foot and ankle. They handle everything from the knee down including diabetic foot care, trauma and sports injuries,...
Customer Comments – Q2, 2021

Customer Comments – Q2, 2021

This quarter our volume of service calls definitely reflected a move back to a more normal working environment.  Our average of 85 calls per day was down about 30% from Q1.  Of course, the first quarter has several snow days and many people still...