by John Watson | Jan 2, 2020 | Integrated Security Solutions
How does integration affect our daily lives? Let’s first talk about integration. To integrate something is the process of combining one thing with another to become a whole. We take for granted how much we, in today’s tech world, rely on integration in our day-to-day...
by John Watson | Nov 6, 2019 | Contact Center
Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency and...
by John Watson | Sep 23, 2019 | Applications, Education
Your unified communications system is a business tool with amazing potential! You have an opportunity to leverage your communications system as a strategic business tool that gives you the ability to improve your business processes. Dashboard and report incoming calls...
by John Watson | Aug 26, 2019 | Uncategorized
Disruption is the most constant thing in technology If there is one thing that you take away from this article it should be that Technology Disruption is, in fact, the only constant within the communications industry. That is evident after last week’s report on...
by John Watson | Jun 19, 2019 | Making Sense of Cloud
In our last two articles about cloud-based phone systems, we discussed the “business sense” and “financial sense” of choosing a hosted phone system. While we made some good points to consider cloud as an option, there were also scenarios we...
