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Highest Level Mitel Partner in the World

Unified Technologies recently achieved Mitel Platinum Partner status — the highest level of Mitel partnership. The telecommunications giant has approximately 1500 partners globally. With this recognition, UT is now among the top 20 in the world. Watch below as Mitel CEO, Rich McBee, talks about the accomplishment.

Mitel Platinum Partner requirements.

Mitel selectively chooses the businesses who represent their complete portfolio of Unified Communications solutions, including IP-enabled communication platforms and applications. Mitel Platinum Partners must meet strict qualifications, including factory-approved training for proficient installation and maintenance of Mitel systems. UT has some of the highest trained Mitel engineers in the world. Our engineers are supported by experienced project management and dedicated customer service teams with experience in designing, installing and maintaining systems.

Higher support for our customers

Our staff is certified and trained on the installation, service, and project management of all Mitel’s industry-leading products and services. This recognition as Platinum Partner shows our understanding of the product and mastery of the technology, but, most importantly, is our desire to help our customers implement the best solution for their business.  Our dedication to serving our customers sets us apart in the industry and communicates an excellent customer experience from start to finish.

A culture of excellence and growth

When it comes to overall company health, accolades are really only a by-product of what makes a company successful. Scott Diamond, our CEO, commented on the new Platinum Partner status: “Our Core Values and culture of the company are what I am most proud of and this accomplishment is a direct reflection of that. Our team has worked very hard and we have had to make some really tough decisions that were contrary to the way the industry was headed. Those decisions have paid off. We know that when we are helpful and kind and choose to do the right thing – even when it hurts, when you really take care of the customer and solve their business problems, then we will be successful. Being a Mitel Platinum Partner simply means our customers are going to continue to win.”

 

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