Unified partnered with the Shelbyville, Kentucky office of Kentucky Farm Bureau in the fall of 2014. Our relationship has grown over the years due in no small part to our similar core values. Kentucky Farm Bureau is all about Relationships. We get that. They strive to deliver exceptional customer service and we do too. Here’s a little more about the office from the Agency Manager, Pat Hargadon.
Tell us about your company and what you do.
Kentucky Farm Bureau is a grassroots organization that began in 1919 to represent the interest of its member families through programs and supporting efforts. Shelby County Farm Bureau offers benefits and services to local residents and has established a reputation as an effective advocate for its local members.
The benefits of membership include the extensive insurance and financial services available through Kentucky Farm Bureau Insurance companies, which together create the largest property and casualty insurer in Kentucky. At the Shelbyville and Simpsonville offices, we treat members like family.
Trust our staff of 19 licensed Agents and CSR’s with more than 125 years of combined underwriting experience, to make sure your assets are fully insured.
What drew your company to make a connection with Unified Technologies?
We value relationships as a company and initially had one with Mike Gabhart and soon found the fantastic customer service from Andrea Overton on the Sales side as well as folks like Alen Music on the service side.
How has using Unified benefited you and your company?
The purchase of the new phone system has allowed us to be much more efficient as an office, especially with the upgraded voicemail system that essentially makes us available to customers anytime. Our ability to service customers more quickly and efficiently really improved.
If you could describe Unified in one word, what would that be?