How to Reassess your Phone System

How to reassess your phone system

How to Reassess your Phone System

Most business owners and managers are well aware of the importance of staying on the cutting-edge of their industry with technology. Advances are constantly being made in all forms of technology – from manufacturing machinery to computer equipment, from transportation solutions to cloud-based internet capabilities. With the need to keep up with the fast speed of innovation in practically every industry, even the best business leaders often overlook the key role that their phone system plays in the overall success of the business. However, this could be a costly oversight. The technological advances in communication systems have been extensive in recent years and businesses should definitely reassess their current phone system to see if it has become a hindrance rather than an integrated communication tool to increase business and improve the bottom line.

If you haven’t upgraded or evaluated your current phone system in the last year – or maybe in the last 5-10 years, then now is the perfect time to take a look and see if your system offers the features and support that you need to conduct business efficiently and effectively. Phone vendors, like Unified Technologies, can offer many affordable and scalable solutions to raise your communications abilities to a much higher level. If you think your current phone system might be lacking in a few areas, you can download our handy checklist to see if your business would benefit from a phone system upgrade.

Here are a few questions to ask as you reassess your current phone system:

  • Does your current system have annoying background noise, delayed connections, or a high rate of dropped calls?
  • Are you looking to add staff members in the next few months or years?
  • Are you moving to a new office or adding more business locations?
  • Can you easily add phones and features as your business grows?
  • Can you use a desk phone, computer or mobile phone to transfer a call to a co-worker, even if you aren’t in the office?
  • Does your current system have video and conferencing capabilities?
  • Does your current service provider quickly and easily handle the maintenance and upgrades for you?

Here’s what many business leaders are discovering as they ask these questions.

More and more companies are finding that a cloud phone solution, such as a VoIP (Voice over Internet Protocol) system, is the way to stay up-to-date and competitive. One of the biggest benefits of choosing a cloud phone system is the quick access to the latest advances in technology, features, and upgrades. And with Unified Technologies as your managed service provider, you have the option to decide which VoIP system is right for your business, Basic Hosted VoIP with a do-it-yourself approach to hardware and software upgrades or a Managed Premium VoIP with a team of experts that take care of everything for you.

Many businesses hold on to a phone system because they fear the cost of replacing it. An analysis from Unified doesn’t cost a thing. If nothing else, you’ll discover that you are running your business as efficiently as possible and nothing needs to change. But, you could discover that you are paying way too much monthly for telephone circuits that are out of date. You may even discover that you could not only replace your old equipment with state of the art technology but also save money in the process. We are finding that SIP trunking and other options available from carriers today can provide cost savings that offset the investment in new technology. Upgrading your phone system can keep you constantly connected to your staff, clients, and vendors in this digital age of instant communication. Another benefit available when you partner with a top service provider for your VoIP system is the training and support you receive to maximize the functionality of your phone system. Unified Technologies will be hosting seminars on this concept this month in Louisville and Lexington. If you’d like to join us for a lunch and learn more about the benefits of upgrading your phone system or would like to schedule a free analysis, contact Unified Technologies.

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