Customer Spotlight: Coldstream Labs

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Customer Spotlight: Coldstream Labs

Coldstream Laboratories is one of our partners and we are thrilled to be featuring them in this month’s customer spotlight.

Here’s our conversation with Amber Simpson of Coldstream Laboratories.

What drew your company to make a connection with Unified Technologies?

Coldstream Laboratories was part of the UK network that limited their ability to leverage what they needed to make Coldstream more efficient, secure, and compliant.   It took weeks/months to get some of the simplest changes and repairs done.   They were operating on UK’s Cisco phone solution for which they paid a sizable monthly fee. Coldstream wanted to sever their business and financial commitment to UK.   Unified Technologies worked with their team throughout our discovery process and in November 2011, Coldstream contracted with Unified Technologies to install a ShoreTel solution.   Since that initial purchase, Unified Technologies has performed multiple projects that include cabling, fiber, and door access controls.   

Tell us about your company and what you do.

Coldstream was founded in 2007 and is majority owned by University of Kentucky Research
Foundation (an affiliate of the University of Kentucky). Coldstream is a specialty
pharmaceutical contract manufacturer with an emphasis on clinical trial to commercial-scale
manufacturing of sterile liquid and lyophilized parenterals and injectables.

If you could describe Unified in one word, what would that be?


How has using Unified benefited you and your company?

Unified always goes above and beyond to make sure our projects are completed in the best and most efficient way possible.  We’ve never had to worry about if the work was done correctly or completely.  Unified is our trusted partner as we know they will get the job done correctly.  Unified has supported us as a long-term partner, helping us keep our infrastructure up to date with current standards and improving our business and security needs are we grow.


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