In our next installment of Just One Thing, our marketing director, Teri U’Sellis, shows us just one thing about the ShoreTel system. Transferring calls directly to voicemail is great when you need to send a caller to someone’s voicemail but don’t want to disturb others or the caller with unnecessary ringing.
Watch Teri walk us through this simple feature.
To Transfer Calls to Voicemail
1. When you determine the destination for the call, hit the “transfer’ button.
2. Enter the extension number.
3. Hit the soft keys labeled “more” and then “to voicemail.”
4. Just hang up and the transfer is complete. The caller goes straight to the voice mail message and no one has to hear the phone ring 5 times.
The video below shows the full demonstration. Stay tuned as we continue to share our favorite phone features in upcoming “Just One Thing” videos!