In our next installment of Just One Thing, our operations manager, Scott MacInnes, shows us the one thing he enjoys about the ShoreTel system – the Communicator. In some cases, the people you communicate with may be out of the office, so this feature makes it easy to see an alternative number and them a quick message all with a few clicks.
To Locate an Employee Using the Communicator:
1. Begin typing the employees name or find it in your list of contacts.
2. Right click to view their contact information including email, mobile, extension and more
3. Select the method you would like to use to contact this person.
Just like that you are speaking with an employee without touching the phone! Now, how easy is that?
Watch the video below to hear more and stay tuned as we continue to share our favorite phone features in upcoming “Just One Thing” videos!