Customer Spotlight: Allegra Marketing Services

thumb_p159031.tf_40CFE242-C609-3509-E4606FC3902CAC1E.Allegra_picIn January of 2015, two of the top 10 Allegra franchises in the country merged. Coincidently, both are located in Louisville, Kentucky. They formed Allegra Marketing Services and moved into a state of the art facility in the Jeffersontown Industrial Park. When they looked for a communications platform for their new location they chose to partner with one of the top 10 ShoreTel dealers in the country who, coincidently, just happens to be located in Louisville as well.

The decision to choose ShoreTel and the Unified team came after some of the staff attended a ShoreTel seminar at Unified’s Louisville office. They discovered that the ShoreTel Communicator could provide collaboration tools like voice, fax and email integration to the staff’s desktop, and that could help deliver the kind of customer service their “raving fans” have come to expect.

The business philosophy of Allegra Marketing Services is exactly what we, at Unified Technologies, strive to achieve every day. In a conversation with co-owner, Jennifer Eberle, a steady theme throughout the conversation was attention to detail, creativity and fun.

Allegra gives back not only to the community through charitable acts but also to their employees. They have created a culture of nurturing individuals and their creativity. We are pleased and proud to partner with Allegra.

“Our decision to partner with Unified Technologies was one of the best decisions we made. Building out a new facility under a tight time frame was extremely stressful. The Unified team took the stress and worry about our telecommunications completely away. Our project was done on time and on budget. The training and follow through was a big reason I chose to partner with them, and they have not disappointed. I would highly recommend Unified to any company.” Jennifer Eberle, Owner.

Working with Unified’s Mike Gabhart and Brian Goul, the team at Allegra chose the right mix of features and functionality to give their employees an advantage in caring for their customers.

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