Every once in a while we are pleasantly surprised when one of those emails is not a service request but a compliment. We got one of those yesterday.
While going through the service mailbox, Candace opened this message from Tyrone Evans at Jones Plastic
“Just wanted to take a second to say thanks! You guys have been awesome! From the reception to the engineers! Take care all!!”
Thanks so much Tyrone. It’s always a pleasure to serve and assist our customers and it’s especially nice to hear a kind word or compliment once in a while. It makes me want to commend the people I interact with throughout the day. You know who I’m talking about; the people that go above and beyond or simply do their job in an ‘awesome’ way. The next time someone makes it a true pleasure to do business with them, I will tell them and the company they work for.
Jones Plastic became a Unified customer in November when we completed an installation and upgrade of their Mitel system.