We are proud to announce that one of our top unified communications products earned high honors in the latest Nemertes Study. ShoreTel ranked the highest vendor in customer loyalty, service and value in a survey of IT professionals. It also was highest in value and customer service.
“ In the Nemertes Lighthouse ranking, ShoreTel was named the top provider overall for Enterprise IP Telephony, beating all other vendors included in this study, and also ranked highest in value and customer service.”….
In addition, ShoreTel ranked best in customer loyalty in more technology segments than any other vendor in the study, specifically outscoring others in Midmarket and Enterprise Unified Communications suites and in Enterprise IP Telephony. In these segments, ShoreTel had the highest percentage of customers who plan to stay with their provider for the next two years.”
For a complete press release and link to the Nemertes study click here.