Last week we held a ShoreTel Lunch and Learn at one of our customer sites in Cincinnati. Gold Star Chili was happy to host the event and provide a delicious lunch of their finest chili and coneys, and decadent desserts. Beth Schirmer from Freking & Betz joined us and told us how excited everyone was that their new ShoreTel platform was going to be installed very soon. She mentioned that their receptionist, Meg, even has a “Countdown to New Technology” Calendar. It’s always rewarding to be able to give a company new technology. It’s our goal to improve their processes in any way we can and what often gets overlooked is what a great boost to morale and productivity this new technology can provide. If you’re weighing the investment into a new telecommunications platform you may want to consider the value of the staff’s added efficiency. But, don’t forget to count the boost to morale. It’s not a hard dollar but can sometimes be priceless.