Unified Technologies to provide Mitel products and support to the Louisville, Lexington and Cincinnati regions.
[LOUISVILLE, KY] – [May 6, 2014] – [Unified Technologies] has become an authorized partner of Mitel® (Nasdaq: MITL; TSX: MNW), a global leader in business communications. Under the agreement Unified Technologies will provide a comprehensive suite of Mitel products and services to its customers, with focus on the Greater Louisville, Lexington and Cincinnati/Northern Kentucky region.
“The combination of Mitel’s UCC, Voice and Contact Center solutions and Unified Technologies’ unparalleled level of service and dedication to their customers provides a compelling offering for our joint clients. We are working closely with Unified to grow new business and create exciting new opportunities in the region,” said Gus Dattilo, Channel Account Manager.
“We’ve had many companies ask us to assist them in supporting their current Mitel systems and we felt compelled to offer and support the Mitel product line along with our ShoreTel offerings. We believe this array of products will allow us to design the perfect solution to our customers’ technology and communication needs,” said Scott Diamond, President of Unified Technologies.
Mitel authorized partners must meet a series of stringent requirements in order to sell and support Mitel products in the marketplace. These include ongoing training for sales and technical services; processes and benchmarks to provide quality customer service; and a high degree of expertise in voice communications, data networking, and applicable applications such as virtualization, conferencing, collaboration, contact centers and mobility.
About Unified Technologies
Unified Technologies is an employee owned company with offices in Louisville and Lexington, Kentucky with coverage and support of the Cincinnati area. Unified Technologies provides VoIP and networking products and services for customers needing a simple, yet comprehensive, solution for their telecommunications network. The company is a distributor of ShoreTel products, a leading provider of Pure IP unified communications systems. Unified has also taken on the Mitel product line to enhance the offerings to its customer base and provide support to more companies throughout the region. For more information go to www.unified-team.com
Mitel® (Nasdaq:MITL) (TSX:MNW) is a global leader in business communications that easily connect employees, partners and customers — anywhere, anytime and over any device, for the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the industry’s broadest portfolios and the best path to the cloud. With more than US$1 billion in combined annual revenue, 60 million end-user customers worldwide, and #1 market share in Western Europe, Mitel is a clear market leader in business communications. For more information, go to www.mitel.com.
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