With 21 branches in Kentucky and Indiana, Your Community Bank was looking to streamline and simplify its phone system to achieve more efficient internal and external communications. All of this while not wanting to exceed the cost of ownership of a new phone system.
By partnering with Unified Technologies, Your Community Bank’s CFO, Paul Chrisco, and IT Systems Administrator, Annette Brown, explain how these cost savings were achieved and how the new ShoreTel system provides ease of use for their employees and banking customers.
