Phone system in Cincinnati headquarters will be upgraded to the ShoreTelcommunications platform
LOUISVILLE, KY – Unified Technologies has entered Chilitown USA with an announcement that it has signed an agreement with Gold Star Chili to upgrade its VoIP network to the ShoreTel Unified Communications Platform. Unified Technologies will install and connect the VoIP system in the next 30 days at the company’s headquarters in Cincinnati, Oh. The new platform will help Gold Star Chili better support and service it distribution channels and network of franchisees at more than 100 locations in Ohio, Kentucky and Indiana.
“Our store consultants are out and about all the time, so any mobile technology efficiencies that we can include in the workday are appealing” said Mike Rohrkemper, President of Gold Star Chili. “We chose to work with the Unified team as they were extremely thorough in understanding our desire to have a system that allows us to provide the highest levels of customer service to our franchisees and ultimately, our end-users – the consumers who love Gold Star Chili.”
The ShoreTel Unified Communications platform will allow users in Gold Star Chili’s administrative offices and manufacturing facilities to integrate their voice communication by connecting mobile applications, instant messaging and several other information features to the IP phone system. The ShoreTel director administrative interface will also allow Gold Star Chili’s IT department to address any phone system issues immediately and on-site.
For more information about Unified Technologies, please visit www.unified-team.com.
About Unified Technologies
Unified Technologies provides VoIP and networking products and services for customers needing a simple, yet comprehensive, solution for their telecommunications network. The company is a distributor of ShoreTel products, a leading provider of Pure IP unified communications systems. ShoreTel products enable companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Unified Technologies also works with businesses to integrate web/audio/video conferencing and building security into a communications network. To reach Unified Technologies, please call (502) 459-9141.