AgentLink partners with Unified Technologies & ShoreTel to expand suite of Agent Services

Since 1991, AgentLink (formerly known as MedLink) has been committed to making the independent insurance agent’s job easier.  With offices in Louisville, KY and Indianapolis, IN; their goal is to allow their agents around the country, who use their services, to be out selling, prospecting, and building relationships, because as we know, time spent by salespeople on administrative tasks is time spent away from making money.  AgentLink performs all back-office functions for their agents so that they can maximize their time spent on profitable tasks.

To maintain and enhance AgentLink’s dedication to providing exemplary service to their clients, it is imperative that they invest in the right tools and technologies to remain the industry leader that they have grown to be.  With this in mind, AgentLink has recently partnered with Unified Technologies to implement the full suite of ShoreTel Unified Communications products in their business.  From a new ShoreTel VoIP telephony solution to AgentLink’s ever expanding Call Center (including “Click to Chat” functionality on their new website), Unified Technologies and ShoreTel was clearly the solution that stood apart from the rest in AgentLink’s quest to provide their agents with the best service in the industry.

“Thank You for everything you have done for us in the last 15 years of our partnership” – Randy McDevitt (Chief Executive Officer – AgentLink)

For more information on Agentlink, please contact Matt McDevitt (President) at 502-245-1371 or visit their website at

For more information on ShoreTel or how Unified Technologies can help your business, contact Adam Fischer at 5o2.708.3334 or

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