Unified Technologies Receives ShoreTel’s Certified Champion Partner Program Status

Unified Technology Receives ShoreTel’s Certified Champion Partner Program Status

Louisville, KY., September 3, 2009 – Unified Technologies announced today that they have recently been awarded ShoreTel’s Certified Champion Partner status, recognizing Unified Technologies as a value-added solution provider of enterprise communication solutions. ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, has designed the Champion Partner Program to strengthen the relationship between ShoreTel and its partners, advancing and growing both companies’ market share in the unified communications industry, while ensuring every customer continues to be delighted with their ShoreTel experience.

“We’re pleased to welcome value-added partners into the Champion Partner Program – especially those that have made the commitment to sales and technical training, infrastructure development and focus on customer service in delivering our innovative products and leading business solutions,” said Tom Hamilton, senior director of worldwide channel marketing at ShoreTel. “In this case, the achievement of Certified Champion Partner status is based on Unified Technologies’ value-add solution sales and delivery, of ShoreTel Unified Communications systems.

“It was a no brainer to take advantage of the opportunity to partner with a manufacture who understands the meaning of customer satisfaction, steps outside the box to help their partners, provides exceptional current product solutions and does so while having one of the strongest financial stability of all major telecom providers today. The combined 400+ years of industry experience at Unified Technologies backed by the solutions and service offered by ShoreTel, will undoubtedly secure our place as the leader of Voice and Data solutions throughout this region, ” said Robb Bashore, Vice President Sales and General Manager at Unified Technologies.

Since ShoreTel’s first product shipment in 1998, customer satisfaction has been at the core of ShoreTel’s top business priorities, and is a requirement for the primary business values for all ShoreTel partners. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features and performance. Unified Technologies’ satisfied customers like Chapman Kelly and the Arch Diocese, have contributed to ShoreTel’s ranking as Best Overall VoIP telephony vendor among end-users for the past five years in a row, according to industry analyst firm Nemertes Research.

About Unified Technologies, LLC.

Unified Technologies, LLC., based in Louisville and Lexington Kentucky, is a team of highly skilled individuals that is not only focused on providing the best products in the industry today, but also backs those solutions up with a customer service model second to none. While there are imitators among us, the people of Unified Technologies will continue to do what we have always done – being the best at what we do. For nearly 30 years, the core group of Unified has built a reputation in our market for being the best, and that is not changing any time soon. Unified Technologies is an employee owned company with principal leadership from Scott Diamond and Mike Fischer. Robb Bashore, formally Vice President of Sales at Inter-Tel/Mitel, has joined the Unified Team this year to share in the leadership responsibilities and to assist in the company’s rapid growth it has experienced.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP Unified Communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications – voice, video, messaging and data – with their business processes. Independent of device or location, ShoreTel’s distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability, while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.

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