Tag Archives: VoIP

ShoreTel Receives Nemertes Research PilotHouse Top Provider Award for IP Telephony for Eighth Year in a Row

ShoreTel Receives Nemertes Research PilotHouse Top Provider Award for IP Telephony for Eighth Year in a Row SUNNYVALE, Calif., Aug 02, 2011 (BUSINESS WIRE) — ShoreTel(R) SHOR +0.46% , the leading provider of brilliantly simple IP phone systems with fully … Continue reading

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American Air Filter International purchases ShoreTel IP Platform from Unified Technologies

We are excited to announce that American Air Filter International (AAF), headquartered in Louisville, KY with operations in 22 countries and more than 2,600 employees worldwide, has decided to partner with Unified Technologies and ShoreTel for their new VoIP platform. Continue reading

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Unified Technologies Wins Commonwealth Credit Union VoIP Contract

Unified Technologies Wins Commonwealth Credit Union VoIP Contract – Commonwealth Credit Union, Kentucky’s largest credit union, awarded Unified Technologies a contract for a new VoIP telecommunications solution. Continue reading

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Drive down expense while increasing revenue

Over the years, companies do some unusual things with their telco provider. They may install a phone line for a modem, they may “remote call forward” or RCF a number or add some other feature that they forget they have … Continue reading

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ShoreTel Addresses Communication Issues for Healthcare Organizations

Great write up on TMCnet.com regarding ShoreTel’s communication platform in the healthcare market: http://bit.ly/9yIESC Brian Borgman – bborgman@unified-team.com – 502.708.3335

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Nightmare VoIP Scenario #2

Nightmare VoIP Scenario #2: There are two different types of IP phone system providers. We refer to those as facilities based and non-facilities based. You could also refer to them as regulated and unregulated. A facilities based, regulated hosted VoIP … Continue reading

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Nightmare VoIP Scenario #1:

Nightmare VoIP Scenario #1: VoIP trunking is a newer technology that allows a business to run their phone lines over their internet connection. For example, several of the local carriers offer dynamic PRI’s that basically allocate bandwidth to phone calls … Continue reading

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Nightmare experiences with VoIP

This week we met with two different businesses (prospective customers) regarding VoIP issues/concerns, and felt the need to blog about it. WARNING: VoIP is an industry buzzword, but when someone uses the term they could be referring to any one … Continue reading

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