It’s been nearly a year since we chose to Partner with you and your Unified Team, and we couldn’t be any happier with our decision.  Deciding between a Cisco or Shoretel solution wasn’t initially easy, but with each passing day we realize we made the correct decision.  Thanks again to you and your team.

Thanks,

Anthony
AVP, IT Manager
Your Community Bank

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They say there is 6 degrees of separation between any two people.  We in Kentucky think it’s much less than that.  And when you live and work in the heart of the Bluegrass State, you almost always have a connection to the horses.  As we attended or watched the festivities on TV we couldn’t help but notice how many of our customers were involved in some way with the events of the week.

There is a great possibility that some of the horses that raced this weekend were bred right here in Kentucky at Darley Stables, where our team installed a ShoreTel system 2 years ago. Also, our longtime customer, Thoroughbred Training Center was mentioned several times in the media last week as one of the premier training facilities for racehorses. Similarly, our friends at Rood & Riddle Equine Hospital received recognition for their care of horses needing extra attention due to injury or illness.  Wickliffe Pharmacy caters to the horse industry and we’re sure they were very busy last week as well.

As we were placing our bets, we couldn’t help but look down and smile as we used information from the Daily Racing Form, distributed by Louisville News, who we literally picked up as a partner and customer just last week!

And, as we looked to the sky, flying high over Churchill Downs racetrack was our recent customer, KESA, proudly displaying their logo behind a plane.

If we take it out a degree we can bet that our newest ShoreTel customer Z Salon and Spa was busy matching hats with hairdo’s for many of the ladies attending the Oaks and Derby.  Our customer, TARC, shuttled thousands to and from the track and The Blue Grass Airport surely accommodated many travelers into the state.  Atlantic Aviation was busying fueling hundreds of private planes at Standiford Airport.

We know  orders with BlueFin Seafood and Creation Gardens in the weeks leading up to the Derby and would not be surprised if WTVQ in Lexington covered many of the races and events of the week.    The Kentucky Chamber and GLI were certainly busy hosting guests throughout the events as well.

It’s an honor for our team at Unified Technologies to work with all of our great partners. Congratulations to all on another successful Derby season, and for representing the Bluegrass State so well!

Did you have a connection to the Derby?  If so, we’d love to hear from you.  Contact us on facebook to share your story.

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And they may have the coolest mission statement ever –

“Kentucky’s chief export every May is excitement – and it’s with true Kentucky pride that we serve you.”

Well said.  And we at Unified are excited to work with you and will show you that we too take pride in the service we deliver.

The post And They’re Off! appeared first on UNIFIED TECHNOLOGIES.

Chelsea is one of the five Derby princesses selected to represent Louisville in this year’s Royal Court.  Chelsea is a junior at Transylvania University in Lexington and is an accomplished student and athlete.  During her reign as a Derby princess, she has over 70 events to attend and many of them will be coming up in the next week.  Chelsea was on television this past Saturday with the other princesses as they launched the start of Thunder Over Louisville, and she will continue to be in the media, giving interviews and attending Derby events around the State over the next week. We could not be more proud of Chelsea as she represents our State. What a wonderful young woman…and now princess!

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That’s in a perfect world.  Sometimes though, things happen and we need to move quickly through the process.  The bottom line is that we will try to do whatever we can to help a customer.  Over the last month we’ve had two situations where we met with the customer, ordered, programmed, trained and installed a new system in the course of a few days.  Not always ideal, but our dedicated employees seem to thrive in crisis mode.

Z Salon had trouble a few weeks ago with their older NEC system.  They were in a bind and needed something done immediately so their business would not suffer.  They called on Monday.  We jumped in, quickly took stock of the situation, recommended, programmed and installed a new ShoreTel system over the next weekend.

A few weeks later we met with Fenley Real Estates.  Same sort of issues…Same results. In this case, Fenley had an older Nortel system where the Call Pilot Voicemail had suddenly died. They had a received pretty pricey quote from their previous provider to refurbish the Call Pilot. But why throw money into old technology? Fortunately, we were able to work with them-quickly- to upgrade their 50 office suites with a new ShoreTel VoIP system. Our dedicated operations staff, already booked with upcoming installations, worked over another weekend to make sure Fenley did not miss a call or a message.

Here is a wonderful note of confidence that we received from Deborah Hawthorne at Fenley Real Estate.

“I wanted to send a note of thanks to your entire team at Unified Technologies for the effort that went into the installation of our new phone system at Fenley Office Suites at Brownsboro. Each of your employees went above and beyond to get system up and running for us in a very short period of time. Everyone performed their roles with professionalism and excellence. Ashley Easton did a superb job with the project coordination and programming which made everything run smoothly and the transition almost seamless to our clients. We look forward to our continued business relationship with Unified Technologies.”

Deborah F Hawthorne

Fenley Real Estate

Thank you, Deborah! We are looking forward to a great partnership with your team in the future.  And from the CFO – Lynda Wilbourn

Thanks Mike.  Your team has been fantastic!

The post In a Perfect World appeared first on UNIFIED TECHNOLOGIES.

GLI’s High Impact Portfolio is a collection of the fastest growing companies locally headquartered in our region. They’re adding the bulk of new, sustainable jobs and are a powerful economic force underpinning the high quality of life we enjoy.

GLI’s EnterpriseCorp – High Impact Program
The High Impact program strives to nurture the prosperity of Greater Louisville’s growth businesses. The High Impact Program is a public/private partnership, funded by Louisville Metro Government and administered by Greater Louisville Inc. through its EnterpriseCorp, which identifies and serves fast growth companies, companies with the potential for fast growth and those companies that enable growth in others. This program focuses on companies of these types headquartered in Louisville that have a disproportionately higher impact on the metro area economy. For more information www.HighImpactLouisville.com

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Our awesome team has put in some long hours lately, and worked many weekends, but we LOVE it! We are here to help our customers succeed, and to allow them the opportunity to know that their phone system can and should operate seamlessly without interrupting their business.

Thank you to each and every new customer for placing your trust in us! We could not do what we do best without you!

The post Welcome KESA, Fenley, Z Salon, Eclipse Bank, Health First, ElderServe, PCA Pharmacy and Daymar College appeared first on UNIFIED TECHNOLOGIES.

Wonder what Ferris would say about technology today.  Talk about moving fast.  Yesterday I got an email from a friend who shared something her grandson wrote in school.  He’s a second grader. The subject was “Artifacts”.

Some of my friends have toddlers under the age of 2.  Those babies pick up an iphone or tablet and immediately slide their tiny fingers to open apps designed just for them.

Today’s college graduates are using the same tools.  They expect to do business in a fast paced highly technical world.  It’s hard to keep up with all the changes and latest software revisions on everything from tablets to laptops to phones.  It’s dizzying to keep a mobile phone or laptop current.  Not to mention business telephone systems.  Today’s businesses can no longer afford to sit back and wait for the next best thing.  There are too many choices today that can greatly improve how you do business.

Fortunately, the ShoreTel platform, introduced in 1996 is constantly evolving with technology.   With new software releases every year, a ShoreTel system purchased 5 years ago can handle the latest technological advances of today.  Want to use your iphone or droid to answer calls placed to your business line?  You can do that.   Want to participate or lead a webinar from your ipad?  No problem.  You have to look into the possibilities for your business.  The technology could save you thousands of dollars and give you hours of added productivity.  Think you can’t afford to?  You can’t afford not to.

As the little boy’s school report states… phones can become artifacts quickly! We can make sure you don’t miss a thing when it comes to choosing the best communications system and features  for your business. It’s what we do…every day.

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“Harrison Memorial Hospital is a company that likes to grow with the latest technologies and our experience with Unified Technologies and the ShoreTel phone system has proven to be a very positive move in our continuing efforts of providing excellence in customer service. Unified Technologies has provided that same level of excellence to Harrison Memorial Hospital both before and during the entire implementation process. We know that there’s going to be challenges in the future but we move forward in confidence knowing that we have chosen the right vendor in Unified Technologies.”

Martha Sullivan,
CIO, Harrison Memorial Hospital

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I came away hoping that our company exudes the same attitude and genuine warmth and care that I felt in beautiful Pine Mountain, KY.  I’m so happy we have a new partner in First State Financial added to our growing list of customers.

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