Category Archives: Education
Is the AUDIO quality of your conference calls disrupting your ability to conduct business?
Technology can be leveraged to connect people that may be scattered around the state, the country or even the planet. Good audio and web collaboration tools can minimize the need to travel which can save an organization thousands, or even … Continue reading
Bluegrass Family Health Switches to ShoreTel VoIP System as Part of New Partnership with Unified Technologies
Faster customer service in call center and overall company impact has been extremely positive. LEXINGTON, KY – In the health insurance business, customer service, value and trusted relationships are of critical importance. Bluegrass Family Health, a Kentucky-based, not-for-profit offering group … Continue reading
How to be a Hero When You Roll Out UC
By Michael Finneran, President, dBrn Associates So management has decided it’s time to take the unified communications (UC) plunge. You’ve gotten the budget and allocated the resources. What’s it going to take to get the project done right? Organizations finding … Continue reading
Things to consider when considering VoIP
Great VoIP overview by Mike Bayer of Select Telecom & Technologies. To read the original article, click here. IP telephone systems have been on the market for years. The reliability of existing digital phone systems was good enough that a … Continue reading
Unified Technologies presents at 2011 Annual KALFA Conference & Exhibition
Following an invitation by Executive Director of Kentucky Assisted Living Facilities Association (KALFA), Chet Mitchell, Unified Technologies presented to the attendees of the 2011 Annual KALFA Conference & Exhibition. Unified was asked to present on Innovative Products that Increase the … Continue reading
Unified Technologies’ June VoIP Seminars
Join the Unified Team for our bi-monthly VoIP seminar (featuring the ShoreTel Platform) on Wed., June 15th (Louisville, KY) or Thurs., June 16th (Lexington, KY). Below is past attendee feedback and general information on our upcoming June seminar. For additional … Continue reading
Unified Technologies’ VoIP Seminar
Join the Unified Team for our bi-monthly VoIP seminar (featuring the ShoreTel Platform) on April 12th (Louisville, KY) or April 13th (Lexington, KY). Below is past attendee feedback and general information on our upcoming April seminar. For additional information or … Continue reading
ShoreTel’s E911 & Emergency Notification Application
ShoreTel provides some out of the box and add-on E911 capabilities that some of our other VoIP competitors cannot with their solutions. Out of the box, ShoreTel allows outpulse of a Caller’s Emergency Service Identification (CESID) number when an emergency … Continue reading
ShoreTel’s SDK Network
ShoreTel gives the power to the customer by allowing them direct access to ShoreTel’s source code. ShoreTel is able to integrate business applications with business processes through their SDK Developer Network. As a result, they are able to offer end … Continue reading
ShoreTel’s Software Integrations
Unified Technologies is coming off of a bang up 2010…and we’re anticipating 2011 will be even better. In our quest for constant improvement, Unified Technologies has brought back the “Lunch and Learn”. This initiative is being headed up by Mike … Continue reading
